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Understand the Rules Before You Play

Using badbd means you agree to our terms. These rules cover account eligibility, payment handling through bKash, Nagad, and Rocket, and how we manage your data — access and availability depend on your local law and eligible region.

Account Eligibility RulesbKash, Nagad, Rocket CoveredRegion-Dependent AccessData Handling PolicyYour Rights Explained
badbd Understand the Rules Before You Play
ACCOUNT DATA SECURITY

How We Handle Your Data and Account

Your account data is held securely and accessed only for the purposes stated in our policy. We do not sell your personal information to third parties. Cookie data is used to keep your session active and to serve the lobby correctly on mobile — you can manage cookie preferences through your browser settings. If you believe your account has been accessed without your permission, contact support immediately through live chat and we will lock the account while we investigate.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by our operational policy. You can request a summary of what we hold.

Cookie Use

Cookies keep your session live across bKash, Nagad, and Rocket payment flows. No payment credential is stored in a cookie — only session tokens tied to your account ID.

Account Security

Your account is protected by OTP verification on login. If your registered mobile number changes, you must verify the new number before any wallet transaction is processed.

Request a Change

To update personal details, request data deletion, or flag a policy concern, use the help centre inside your account or write to our support email with your account reference.

POLICY CONTACT PATHS

Reach Us About Legal Queries

If you have a question about our terms, your account status, or how a policy applies to your situation, our support team handles these directly. You can reach us through the channels below — response times vary, but legal and account queries are treated as priority cases.

Live Chat Open the chat window from your account dashboard any time you are logged in. Legal queries raised here are escalated to the right team within the session.
Email Support Send a detailed message to our support email for written records of policy questions. Include your registered bKash, Nagad, or Rocket number for faster matching.
Account Help Centre The help section inside your account covers common policy questions, account restriction notices, and steps to request a data review or account closure.

Common Legal Questions Answered

These are the questions we get most about our legal terms, account rules, and how policy applies to players in Bangladesh and other eligible regions.

Availability depends on your local law and the region your account is registered in. We do not confirm legality for any specific jurisdiction — check your local rules before opening an account.

Accounts accessed from regions outside our eligible areas may be suspended pending review. We will contact you through your registered channel before taking permanent action.

Log in to your account, go to the help centre, and submit a data request. Include your registered wallet number — bKash, Nagad, or Rocket — so our team can match your records quickly.

Yes. Submit a closure request through the help centre or support email. Data deletion follows our retention policy, and some records may be kept for the period required by our operational obligations.

Your account name must match the registered name on the wallet you are withdrawing to — bKash, Nagad, or Rocket. Any mismatch puts the withdrawal on hold until our team completes a manual check.

We notify you through your registered account channel when we make material changes to our terms. Continuing to use the platform after that notice means you have accepted the updated policy.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.